Terms of service.

These terms govern your use of rizenhq.com, the Rizen Patronage program, and (where indicated) the Rizen apps. By using the site or buying a patronage, you agree to these terms. The contracting party is Resonance Logic, LLC, a Delaware limited liability company (United States), referred to as “Rizen,” “we,” or “us.” You can reach us at press@rizenhq.com.

The patronage program

Rizen Patronage is a one-time, non-recurring purchase. It funds the development of products that have not yet shipped. Roadmap windows reflect our current planning and are not contractual delivery dates; products may ship later than indicated, change in scope, or, in rare cases, not ship at all. The 30-day refund window described below is provided so you can withdraw if your expectations don’t match what we deliver. Tier-specific perks (early access, discounts, badges, colophon listings) are as described on the patronage page at the time of purchase, and are subject to reasonable adjustments we’ll communicate in advance.

Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to purchase a patronage. You must provide accurate information at checkout. The site is intended for working-professional use; we do not knowingly collect personal data from anyone under 16 (or, in the United States, under 13).

Refunds and consumer rights

Every patronage carries a 30-day refund window from the date of purchase, processed in full via the link in your receipt email. After 30 days, all sales are final. The full policy lives at https://rizenhq.com/refund-policy.

If you are a consumer in the European Economic Area or the United Kingdom, you have a statutory right under the Consumer Rights Directive (2011/83/EU) and equivalent UK legislation to withdraw from the contract within 14 days of purchase without giving any reason. To exercise it, write to press@rizenhq.com within 14 days; we will refund the full amount within 14 days of receiving your withdrawal notice. Our 30-day refund window applies in addition to, and does not replace, this statutory right.

Permitted use

You agree not to:

• Reverse-engineer, decompile, or scrape the site beyond what robots.txt permits.
• Resell, transfer, or commercialise a patronage seat.
• Use the service to harass, defame, infringe the rights of, or otherwise harm others.
• Use the service to violate any law or regulation that applies to you.
• Attempt to gain unauthorised access to our systems, probe for vulnerabilities outside any published responsible-disclosure programme, or interfere with the service’s operation (including via denial-of-service, automated scraping, or credential stuffing).
• Submit a colophon name that is unlawful, infringing, harassing, deceptive, or impersonating — we may reject or remove such entries at our discretion.

We may suspend or terminate access to the service, with or without notice, if you breach these terms or if we reasonably believe doing so is necessary to protect other users, third parties, or us.

Intellectual property

The Rizen name, wordmark, page layouts, copy, illustrations, and code are owned by Resonance Logic, LLC and are protected by copyright and trademark law. A patronage grants no licence to any of this beyond using the apps and benefits as described. Any feedback or suggestions you send us may be used by us without restriction or compensation. Where the Rizen apps allow you to create or upload content, you retain ownership of that content; you grant us only the limited licence necessary to operate, display, and improve the service for you.

Disclaimers

The site and the apps are provided “as is” and “as available.” To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that any specific app on the roadmap will be released, and we may change scope, timing, or perks where reasonable.

Limitation of liability

To the maximum extent permitted by applicable law, our total liability to you for any claim arising out of or relating to these terms or the service is capped at the greater of (a) the amount you paid us in the prior 12 months and (b) USD $100. We are not liable for indirect, incidental, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by applicable law — including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, and any non-waivable consumer-protection rights you have under the law of your country of residence.

Governing law and disputes

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Disputes will be resolved in the state and federal courts located in Delaware, and you consent to the jurisdiction of those courts. If you are a consumer in the European Economic Area or the United Kingdom, this clause does not deprive you of the protection of mandatory consumer-law rules of the country where you live, including the right to bring proceedings in your local courts.

Changes

We may update these terms; if changes are material, we’ll update the effective date and write to existing patrons before the change takes effect. The current version always lives at https://rizenhq.com/terms. Continued use of the service after a material change constitutes acceptance of the updated terms; if you do not accept them, your remedy is to stop using the service and (within the refund window) to refund your patronage.

Contact

Resonance Logic, LLC, Delaware, United States — press@rizenhq.com